1. Overview
This policy explains how Xaitok collects, uses, and protects your information when you use the app. By using the app you agree to this policy.
2. Information We Collect
- Account data such as email and profile details when you sign in.
- Usage data such as messages, favorites, app settings, and analytics events.
- Audio data from the microphone to provide speech recognition and text to speech features.
- Transaction data related to in app purchases such as product, amount, and status. Card data is handled by Apple, Google, or our payment processor.
3. How We Use Information
- To provide chat, translation, speech features, and personalization.
- To process purchases and manage your subscription or plan limits.
- To improve quality, security, and performance of the app.
- To communicate important updates and service notifications.
4. Encryption and Security
We use encryption in transit and at rest where supported by our infrastructure. We apply access controls and logging to protect your data.
5. Microphone and Audio
The app requires microphone permission for speech features. Audio is processed to generate text and to provide pronunciation. You can disable the permission in your device settings, but core features will not work without it.
6. In App Purchases
Purchases are handled by Apple App Store or Google Play. For some regions we may use a payment processor to create payment intents and ephemeral keys. We do not store full card numbers in the app.
7. Data Retention
We keep your account data and conversation history for as long as your account is active or as needed to provide the service. You may request deletion of your account and associated data.
8. Children
The app is not directed to children under 13. If you believe we collected data from a child, contact us and we will delete it.
9. Your Choices
- You may access, update, or delete your data by contacting support or using in app controls where available.
- You may revoke microphone access in device settings.
- You may cancel a subscription through the store provider.
10. Changes
We may update this policy. We will post the new date above. Continued use of the app means you accept the updated policy.
11. Contact
Email: support@xaitok.com